Cancellation & Refund Policy

1. General Policy

At PerfectResumeScan, we strive to provide high-quality portfolio generation services. Due to the digital nature of our product (instant portfolio generation), we generally do not offer refunds once the service has been delivered/consumed.

2. Refund Eligibility

Refunds may be considered under the following specific circumstances:

• Technical Failure: If the system failed to generate your portfolio after a successful payment and our support team cannot resolve the issue within 48 hours.
• Duplicate Payment: If you were accidentally charged twice for the same transaction.

3. Processing Timelines

If your refund request is approved:

• The refund will be initiated within 5-7 working days.
• The amount will be credited back to your original payment method (Source).

4. How to Request a Refund

To request a refund, please email us at sid.cse19@gmail.com with your Transaction ID and a description of the issue.